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Manage Orders

Managing customer orders on Mazaar is quick and easy. This guide will walk you through viewing orders, checking details, and marking orders as ready to deliver.

Prerequisites​

Before viewing orders, ensure the following:

  1. You have a Mazaar store already set up.
  2. You have items uploaded on Mazaar which a customer has ordered on the app.

Step-by-Step Guide​

1. Navigate to the View All Orders​

  1. Log in to your Mazaar account.
  2. From the dashboard, go to Manage Orders via Profile > See Store > Manage Orders.

2. Fulfill an Order​

  1. Tap on any order in the list to view:
    • Items included in the order
    • Order Status: Ordered, Ready To Ship, Assigned, In Transit, Delivered, or Cancelled.
    • Total Amount amount earned.
  1. Mark as Ready to Ship:
    • Tap the "Ready to Ship!" button to mark an order as Ready To Ship.
    • A delivery driver will then be assigned to your order and be on their way to pick up the item(s).

3. View Past Orders​

You can navigate back to the Manage Orders Page. Scrolling past orders in "Ordered" status will reveal previous orders which are completed or currently being delivered.

Troubleshooting​

Conclusion​

You have successfully viewed and fulfilled an order! Keep watch on your orders to make deliveries quicker and gain higher reviews and promotion on Mazaar.